Are delays in payment putting a strain on your business? Bad debt is a serious concern for any business. Timely collection of receivables is essential to the success of any business - especially small businesses. Collection is much more difficult after 90 days than it is after 10.
The effectiveness of payment notification, telephone calls and collection letters is highly dependant on timing and good communication. The reputation of your company is reflected in your communications and therefore needs to be done in an effective and professional manner.
This one-day workshop includes vital information you need to improve your ability to collect receivables and decrease bad debt. Information, call strategies, and sample collection letters from this course can be used immediately to increase your success in collecting debts and improve your financial results.
Topics covered include:
- Causes of outstanding payments and the impact on financial results
- Credit awareness: early warning signs, NSF cheques
- The importance of organization and record keeping
- Telephone calls: timing, wording, call logs
- How to write successful reminder and collection letters
COST
$125 (Members)
$200 (Future Members)
CANCELLATION POLICY:
CANCELLATIONS MUST BE RECEIVED IN WRITING 72 HOURS PRIOR TO THE COURSE IN ORDER TO OBTAIN A REFUND. NO SHOWS WILL BE CHARGED THE FULL AMOUNT
PARKING
Parking is available behind Piccolo's Restaurant on Mary Street.
INSTRUCTOR
CLICK HERE for a biography of our instructor, Ms. Glenda Davidowski