This one day course gives new sales people the sales skills they need to be confident and successful.
Customers don’t want to be told what is written on the package. They want someone who can explain why a product or service is the best choice for them.
Selling isn’t telling. Many new sales people get into the habit of telling customers the obvious features of a product or service. Successful sales people know customers want specific solutions for their problem.
Building rapport is essential to establishing customer confidence. Customers want to buy from people that understand them. Carefully listening to customer’s problems and presenting credible solutions is the hallmark of all successful sales people.
Topics covered in this one day course include:
- How to quickly build rapport and establish credibility.
- Use "open ended" questions that engage customer interest and uncover their needs.
- Sell solutions that reflect the customer's wants or needs for your product or service.
- Turn customers who complain into "sales saints" who tell their friends and neighbors why they should buy from you.
COST
$125 (Members)
$200 (Future Members)
CANCELLATION POLICY:
CANCELLATIONS MUST BE RECEIVED IN WRITING 72 HOURS PRIOR TO THE COURSE IN ORDER TO OBTAIN A REFUND. NO SHOWS WILL BE CHARGED THE FULL AMOUNT
PARKING
Parking is available behind Piccolo's Restaurant on Mary Street.
INSTRUCTOR
CLICK HERE for a biography of our instructor, Mr. Rod Waddell