Feedback is the most effective tool to recognise employees' contributions, and can help drive and improve individual performance.
Feedback is not easy, but when done right, the benefits are very powerful. Attendees to this course will examine how to prepare for the performance feedback discussion and how to do it well.
This seminar is geared toward first time managers, supervisors, and middle managers.
Topics covered in this one-day seminar include:
- Methods to give feedback, as well as the benefits and risks associated with feedback.
- Ways to give feedback/coach the super star, middle star and falling star.
- How to deal with difficult situations.
- Effective ways of communicating praise and appreciation.
These are the ways your organisation will benefit from you taking this course:
- Improved clarity regarding performance expectations.
- Motivates your staff.
- Builds openness, trust and understanding between staff and managers.
COST
$125 (Members)
$200 (Future Members)
CANCELLATION POLICY:
CANCELLATIONS MUST BE RECEIVED IN WRITING 72 HOURS PRIOR TO THE COURSE IN ORDER TO OBTAIN A REFUND. NO SHOWS WILL BE CHARGED THE FULL AMOUNT
PARKING
Parking is available behind Piccolo's Restaurant on Mary Street.
INSTRUCTOR
CLICK HERE for a biography of our instructor, Mr. Phil Jackson