Especially during these economically challenging times, organizations cannot ignore such interpersonal tensions that, if not resolved, could easily result in poor productivity, low morale, damaged relationships, increased absenteeism, extended medical leaves, potential sabotage, and reduced retention. However; traditional resolution processes such as employment tribunals and litigation are not only extremely expensive and time consuming, but also can be so stressful that, even if successful in resolving the dispute, may leave the involved parties unable to work together again.
Workplace mediation is a well established and highly successful dispute resolution method that can be used to resolve both internal and external conflict as an alternative to litigation, arbitration or labor tribunals. It is a structured process that encourages constructive communication and facilitated problem solving in a safe and confidential environment.
Unlike litigation where there is a clear winner and a clear loser, through mediation parties work toward a resolution that is agreeable to everyone. Where litigation provokes hostilities, mediation promotes respect and cooperation. Thus, not only is mediation an effective method of resolving disputes, but it will likely have far-reaching positive effects on employee morale and the organization as a whole.
The one hour seminar is designed to create an environment where participants discover for themselves why mediation works more effectively than coercive or rights based approaches to resolving workplace disputes.
Specific Topics Covered:
- The benefits of mediating workplace disputes as an alternative to labor tribunals, arbitration or litigation.
- What mediation looks like and types of workplace disputes that can be mediated.
- The role of the third party mediator trained in facilitating communication and multi-party problem solving.
- Who should be involved in the mediation process.
- At what stage of the workplace dispute mediation is most successful.
PARKING
Parking is available behind Piccolo's Restaurant on Mary Street.