There are few management skills more powerful than the discipline of clearly articulating the problem you seek to solve before jumping into action.

Sometimes decision making defies pure step by step logic. To be effective companies should also embrace intuitive or action oriented forms of decision making.

This course will show you what it takes to be a successful problem solver and decision maker:

Problem Solving

- Understand How Our Minds Solve Problems
- The Discipline of Problem Formulation – clearly articulating the problem
- Quantify the problem even if you can’t measure
- Narrowing a Problem’s scope
- Four Common Mistakes
- Structured Problem Solving

Decision Making Processes – 3 Distinct Approaches

- Thinking – “The limits of thinking First”
- Seeing - Don’t ignore ‘insights’ or ‘seeing into’ a thing during the decision making process
- Doing – But what happens when you don’t ‘see’ the answer or can’t ‘think’ one up? Just do it! Experiment. Here’s how!
- When each decision making approach works best

Application in your Workplace

* Identifying take-away actions – for your role and workplace

This course is part of the CDC Workplace_Essentials curriculum

CANCELLATION POLICY:

CANCELLATIONS MUST BE RECEIVED IN WRITING 72 HOURS PRIOR TO THE COURSE IN ORDER TO OBTAIN A REFUND. NO SHOWS WILL BE CHARGED THE FULL AMOUNT

PARKING

Parking is available in any VISITOR designated parking space.

INSTRUCTOR: Elaine O'Donovan

Elaine has a Master’s in Advanced Organisational Consulting, an Arts degree, certificates in strategic and sales management along with a range of other qualifications.

As a successful entrepreneur, Elaine built and sold a reputable consulting/training firm, which delivered on strategy, planning, implementation, executive development, sales management, and marketing.

She is a dynamic Business Facilitator and Senior Executive with more than 30 years’ experience in both the multi-national corporate environment and the Public Sector.

She has a strong track record in diagnostics, strategic planning, facilitation of teams - individuals and executive coaching.

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Effective Problem Solving - Decision Making - 3 Distinct Approaches - 26 November 2019