This is the first of a three part series for managers and supervisors.
Managers and supervisors directly affect the key drivers to organisation success. Yet many organisations never fully define their role or essential responsibilities. Aligning daily work activity and daily priorities increases the success of long term mission and goals.
Supervisors and managers come in contact with a great number of people on a variety of levels. Your success can be greatly affected by your ability to identify the different personalities of your employees and learn how to supervise, reward and interact with each one.
Topics covered in this one day course include:
- Recognising the central importance of the managers and supervisors role.
- DISC personality model which provides managers and supervisors with a fast and effective way to improve communication and build teamwork.
- Identifying the four basic personality types.
- Recognising the strengths and weaknesses of your own and others personality styles.
- Increasing team work and effective communication with staff and customers.
- Minimising conflict and misunderstanding.
- Reinforcing staff commitment and loyalty while redirecting and disciplining.
- Establishing daily work priorities while fully supporting mission, objectives and goals.
COST
$125 (Members)
$200 (Future Members)
CANCELLATION POLICY:
CANCELLATIONS MUST BE RECEIVED IN WRITING 72 HOURS PRIOR TO THE COURSE IN ORDER TO OBTAIN A REFUND. NO SHOWS WILL BE CHARGED THE FULL AMOUNT
PARKING
Parking is available behind Piccolo's Restaurant on Mary Street.
INSTRUCTOR
CLICK HERE for a biography of our instructor, Mr. Rod Waddell