This two day course is designed to help individuals who have been recently appointed to a supervisory or managerial position or anyone who wishes to increase his or her ability to manage others.
PROGRAMME CONTENT
TRANSITION INTO MANAGEMENT
- Understand the changes that are necessary upon moving into a supervisory position.
- Be aware of your key roles as a manager
- Review the five basic tools of management
- How to serve as a role model by setting the pace.
- Understanding employee expectations and your role as a coach
TEAM DEVELOPMENT
- Review the advantages of working as a team
- Learn to appreciate diversity
- Learn how to keep communication lines open between team members.
- Complete exercises in problem solving and managing team members.
MANAGEMENT DEVELOPMENT
- Review the basic steps in a planning process.
- Set goals that achieve results
- Learn how to prioritize tasks and delegate work
- Learn how to present your ideas to a group
- Understand basic human relations principles and how they impact productivity.
- Review motivational techniques
- Learn about the importance of positive reinforcement
- Learn what to do when you have to discipline staff.
COST
$225 (Members)
$300 (Future Members)
CANCELLATION POLICY:
CANCELLATIONS MUST BE RECEIVED IN WRITING 72 HOURS PRIOR TO THE COURSE IN ORDER TO OBTAIN A REFUND. NO SHOWS WILL BE CHARGED THE FULL AMOUNT
PARKING
Parking is available in any "Visitor" designated parking spot.
INSTRUCTOR
CLICK HERE for a biography of our instructor, Mr. Terry Carson