This course offers effective skills and practical solutions to new supervisors. Participants will leave the course with a better understanding of the transition they need to make from a staff member to supervisor.

The workshop addresses the foundation skills that new supervisors will need and gives them tools to help them succeed in their new role.

Topics covered in this course include:

• The role of the supervisor.
• Leadership styles.
• Building rapport with subordinates.
• Motivating others.
• Time management.
• Delegation.
• Decision making.
• Managing performance.
• Coaching.
• Developing people.

At the end of the course, participants will be able to:

• Understand what is expected of a supervisor from all perspectives.
• Identify various leadership styles and what works best in which situation.
• Facilitate rapport with those you manage.
• Understand what motivates others whether they report to you or you to them.
• Use techniques and strategies to effectively manage time and schedule workload.
• Delegate to increase team productivity.
• Consider factors influencing decision-making and understand the nature of decisions in relation to problem solving.
• Manage your employees' performance to achieve results.
• Identify and incorporate core skills required by effective coaches.
• Identify developmental needs and develop your people to bring out the best in them using various methods.

COST

$225 (Members)
$300 (Future Members)

PARKING

Parking is available in any VISITOR designated parking slot.

INSTRUCTOR

CLICK HERE for a biography of our instructor, Ms. Lois Kellyman