Performance management is the backbone that drives value for customers and shareholders. Yet, many companies have weak or even non existent performance management systems. That is because they don’t really measure performance; they measure opinion. This “finger in the wind” management is a huge barrier to any organization that wants to reach its full potential.
Effective performance management creates a culture of achievement not entitlements. Managers and employees think and act like owners. Feedback is objective and used to reinforce or redirect key result behaviors. Incentives are linked with behaviors that create value. The focus is on unblinking performance. The elements of a high performance management system are:
- Clearly defined goals, roles and responsibilities
- Objective performance feedback related to key performance indicators
- Managers that know how to coach collaborate and build commitment
- Visible, easily understood performance dashboards used to inspire and drive performance
- Incentives interlocked with individual performance, likes and life style needs
This course presents best practices successful performance manager’s use every day to drive customer and share holder value.
COST
$125 (Members)
$200 (Future Members)
CANCELLATION POLICY:
CANCELLATIONS MUST BE RECEIVED IN WRITING 72 HOURS PRIOR TO THE COURSE IN ORDER TO OBTAIN A REFUND. NO SHOWS WILL BE CHARGED THE FULL AMOUNT
PARKING
Parking is available behind Food For Thought/The Bistro on Mary Street.
INSTRUCTOR
CLICK HERE for a biography of our instructor, Mr. Rod Waddell
Macdonald Square Building, 2nd floor
51 Fort Street
Next door to the George Town Town Hall
Across the street from the Library
Parking available behind Food For Thought/The Bistro on Mary Street