CICSA Co-op Credit Union Easter holiday closures and updated surname branch visits

On Monday, 6 April, the Credit Union branches began accepting Member visits based on the adjusted surname requirement recently issued by the government to further manage COVID-19 virus exposure.

Mondays, Wednesdays & Fridays: Surnames starting with A - K
Tuesdays & Thursdays: Surnames starting with L - Z

However, the Credit Union would like to advise Members that the upcoming Easter holiday weekend closures will have an effect on branch visits and as a result, Members should take note.

Both the Grand Cayman and Cayman Brac Credit Union branches will be closed on Friday, 10 April and Monday, 13 April in observance of the Good Friday and Easter public holidays.

This means that some Members will not be able to visit the Credit Union until after the holiday. Members with surnames beginning with L - Z requiring essential financial service will need to visit the Credit Union on Thursday, 9 April. Otherwise, the next opportunity won’t be until next Tuesday, 14 April.

Credit Union branch visitation based on surname will continue afterwards Monday - Friday for the duration of the "shelter-in-place" order. We also remind Members to show a valid ID when arriving at the branches.

The branch visitation scheme based on surname is in addition to the previously announced limited daily hours of operation and staff.

Hours of Operation
Monday-Friday:
9AM - 10AM: Elderly and immune-compromised ONLY
10AM - 1PM: General membership

The limited hours of operation and limited staff requires that the Credit Union focus on essential services only, so Members are asked to carefully consider transactions and only visit the Credit Union for necessary ones like cash withdrawals, deposits (using the ATM when possible) and urgent transactions. For all other inquiries, the Credit Union Member Services and Loans teams are available via email or telephone.

The Credit Union will continue to review the situation and keep Members informed about the effect of COVID- 19/Coronavirus on its operations. However, anyone may access the latest updates, including other important Credit Union news by accessing their website. (cicsa-creditunion.org/news)

In the Cayman Islands, the CICSA Co-operative Credit Union has assisted members for 44 years. It was founded in 1975 by seven Cayman Islands Government Civil Servants and incorporated in 1976 and since, has focused on providing services to members at low fees, encouraging saving and offering competitive loans. It currently has over 14,000 members. CICSA Co-operative Credit Union is also a member of the Cayman Islands Banker’s Association.